Can I amend or refund my Pass?

LIVENow Passes are unfortunately non-amendable because it gets a bit complicated trying to switch up Passes. This is because there are often different prices and dates, there’ll be part refunding/payment from one of our sides, and then there’s sending out a new Pass and cancelling the old one. Eurgh. 

Instead we do it the easy way: just get in touch with our lovely customer service team on If it’s within the T&Cs of that event they’ll be able to refund you no problem. Then buy yourself a new Pass if you’ve got your eye on something else.

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