You may have purchased your "Aperol With Heroes - Together We Can" ticket through a ticketing platform and have a promo code to use on the event. You might as well have received a code for the show from a friend to "Watch together".
If this is the case, you'll be sent a code that is unique to you.
Tip: Please try your code as soon as you receive it to be sure it works!
Please bear in mind you need to redeem your code using your browser, and not via LIVENow App.
To redeem your code:
Step 1: Open the event page on the website
Step 2: Once you are on the event page, click on the "TICKET" button
Step 3: Sign in to your LIVENow account if you are not already (or create a LIVENow account)
Step 4: Purchase the event and choose “PROMO CODE” as the payment method. Then copy the code and click on 'APPLY NOW'
Step 5: Click on 'PAY NOW' and your order will be completed. You should automatically be redirected to the countdown to the concert
After you enter your code you can leave the page and come back to the event when it is live. You won’t need to enter the code again after you enter it the first time.
If you're having trouble redeeming a code then please feel free to send us an email at firstname.lastname@example.org and we'll be happy to help you further!?