You may have purchased your ticket for the UEFA EURO 2020 pass through a ticketing platform and received a promo code to use on the event. If this is the case, you'll be sent a code that is unique to you, and can be used once!
Please bear in mind you need to redeem your code using your browser, and not via the LIVENow App.
Tip: Please try your code as soon as you receive it to be sure it works!
To redeem your code:
Step 1: Open the link here, select the event that you want to watch and click on it
Step 2: Once you are on the event page, click on the "LIVE STREAM TICKET" button
Step 3: Sign in to your LIVENow account if you are not already
Step 4: Purchase the event and choose “PROMO CODE” as the payment method. Then copy the code and click on 'APPLY NOW'
Step 5: Click on 'PAY NOW' and your order will be completed. You should automatically be redirected to the countdown to the concert
After you enter your code you can leave the page and come back to the event when it is live. You won’t need to enter the code again after you enter it the first time.
If you're having trouble redeeming a code then please feel free to send us an email at email@example.com and we'll be happy to help you further!