If you have purchased on our website, you will have direct access, but you may have purchased your MAMAMOO ticket through a ticketing platform and have received a promo code to use on the event!
If this is the case, you'll be sent a code that is unique to you.
Tip: Please try your code as soon as you receive it to be sure it works!
To redeem your code:
Step 1: Open the LINK select the event that you want to watch and click on it
Step 2: Once you are on the event page, click on the "LIVE STREAM TICKET" button
Step 3: Sign in to your LIVENow account if you are not already
Step 4: Purchase the event and choose “PROMO CODE” as the payment method. Then copy the code and click on 'APPLY NOW'
Step 5: Click on 'PAY NOW' and your order will be completed. You should automatically be redirected to the countdown to the event.
After you enter your code you can leave the page and come back to the event when it is live. You won’t need to enter the code again after you enter it the first time.
Please see the below video tutorial on how to redeem a voucher code:
If you're having trouble redeeming a code then please feel free to send us an email at email@example.com and we'll be happy to help you further.