How do I cancel my Fitness subscription?

The actions you need to take to cancel your subscription depend on how you bought it.

 

Cancelling a subscription purchased on the LIVENow website

Go to https://www.live-now.com/en-int/page/home and login

Click on 'My Account' and go to the section ‘Active Subscriptions’

The pass should be displayed with a ‘cancel’ button:

mceclip0.png

Click on the cancel button and this subscription cancelled message should be displayed. That is done!

mceclip2.png

mceclip3.png

You will continue to have access to the pass until the end of the subscription period, but you won’t be charged again.

 

Cancelling a subscription purchased through LIVENow Android app:

  • Go to the Google Play Store
  • Click on your User Account and select your Google Account
  • Go to Payments and Subscriptions tab
  • Select Manage Subscriptions
  • The purchased subscription should be available, select the subscription to be cancelled.
  • Select Cancel Subscription on the confirmation message.

Cancelling a subscription purchased through the LIVENow iOS app:

  • Go to App Store
  • Click on the User Account
  • Select Purchased
  • Go to the Subscriptions and Cancel the Subscription

Please see the below video tutorial on how to cancel your fitness subscription: 

       

If you have any questions please contact our customer service team at support@live-now.com

 

Was this article helpful?
0 out of 1 found this helpful