To refund Android purchases, contact our customer support team: email@example.com.
To refund Apple purchases, we're sorry but for the moment, you will need to request the refund yourself at reportaproblem.apple.com.
Sign in with your Apple ID and password. Go to the item that you want to request a refund for and click the 'Report a Problem' button next to it. Follow the instructions on the page to choose the reason you want a refund.